Privacy Policy

Last Updated: January 2024

1. Introduction

Avance Automation ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (avance.com) and tell you about your privacy rights.

2. Information We Collect

  • Identity Data: Includes first name, last name, and company name provided via forms.
  • Contact Data: Includes email address and telephone number.
  • Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting and location, and operating system platform.
  • Usage Data: Includes information about how you use our website, tracked via Google Analytics and Microsoft Clarity.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we use your personal data to:

  • Respond to your service inquiries and quote requests.
  • Send you our newsletter (if you opted in).
  • Improve our website, services, and customer relationships using analytics.

4. Cookies and Tracking

We use cookies and similar tracking technologies to track the activity on our service and hold certain information.

Microsoft Clarity: We partner with Microsoft Clarity to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.

6. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Avance Automation

Kingston, Jamaica

Email: info@avanceautomation.com

Phone: +1 (876) 827-7241